It has been found that the security concerns of CRM details are of top priority. Security issues take place on everyday basis. Despite the security breaches occurring on regular basis, there are certain lessons which certain organizations must learn in this regard which help them bring improvement in their operations considerably. With every passing day, the risk to data is rising with every passing day. Here are few of the common security mistakes that every firm is making and witnessing.
- Realizing where the threats are lying
One of the major mistakes in CRM data security is finding where the threats to your information are. Yes, most companies are promptly covering those threats by placing anti-virus measures. Companies are keeping a close track of the networks for all sorts of attacks and most of the firms also have some monitoring to address the issue of phishing and other kinds of security concerns. But, what are the different areas that may not get noticed?
Does the firm enjoy the understanding about the threats present in a CRM? For instance most of the CRM information is placed on servers on firewalls and all sort of security tracking take place, but what about the end user devices from which those details are accessed? It is essential to know as that is the most expected origin of accessing to CRM information.
- Offering sales staff access
One of the common risk areas is a company’s sales representatives. Do the sales personnel enjoy the access to details through reports? Companies usually do not feel reports as a possible source of data leaks, but they can face data leaks.
One of the possible ways of combating this risk area is meant for making sure that the staffs are given access to needed reports. It is also better when the data output is limited to mere requirement. I believe a monitoring and alert system should be placed for informing the management if the sales personnel start creating unnecessary reports.
- Unsafe data files
Mostly data are placed behind a firewall on a secured network, but also mentioning hat mobile devices are risky in nature as they pose threat to secured data also.
Organizations that don’t protect actual data and data files will most likely experience a breach at some point.
It is a good way to encrypt data and also the data files and offer user authorization feature to access them. Then, if the users lose the mobile device on which they access data, whoever uses the device needs to clear the authentication taste before access is given to sensitive client data.
- Not developing alerts for the common problems
It is obvious that a firm can have its CRM details completely protected in all ways possible and continue to have a breach. If that occurs, then quickly responding to this breach can be done by responding at the earliest. It has been noticed that a firm won’t have complete knowledge that the CRM has been compromised for some time. That is also one of the reasons that various firms do not have complete monitoring and alert systems to inform administration about any suspicious activity.
Developing policies for data accessing across the companies, and then ensuring implementing a monitoring and alerting systems that boosts those policies can prove helpful for a firm understanding when unauthorized access takes place.
The article is also available at http://www.basearticles.com/Article/25760/Common-mistakes-occurring-in-CRM-security.html
One of the major mistakes in CRM data security is finding where the threats to your information are. Yes, most companies are promptly covering those threats by placing anti-virus measures. Companies are keeping a close track of the networks for all sorts of attacks and most of the firms also have some monitoring to address the issue of phishing and other kinds of security concerns. But, what are the different areas that may not get noticed?
Does the firm enjoy the understanding about the threats present in a CRM? For instance most of the CRM information is placed on servers on firewalls and all sort of security tracking take place, but what about the end user devices from which those details are accessed? It is essential to know as that is the most expected origin of accessing to CRM information.
- Offering sales staff access
One of the common risk areas is a company’s sales representatives. Do the sales personnel enjoy the access to details through reports? Companies usually do not feel reports as a possible source of data leaks, but they can face data leaks.
One of the possible ways of combating this risk area is meant for making sure that the staffs are given access to needed reports. It is also better when the data output is limited to mere requirement. I believe a monitoring and alert system should be placed for informing the management if the sales personnel start creating unnecessary reports.
- Unsafe data files
Mostly data are placed behind a firewall on a secured network, but also mentioning hat mobile devices are risky in nature as they pose threat to secured data also.
Organizations that don’t protect actual data and data files will most likely experience a breach at some point.
It is a good way to encrypt data and also the data files and offer user authorization feature to access them. Then, if the users lose the mobile device on which they access data, whoever uses the device needs to clear the authentication taste before access is given to sensitive client data.
- Not developing alerts for the common problems
It is obvious that a firm can have its CRM details completely protected in all ways possible and continue to have a breach. If that occurs, then quickly responding to this breach can be done by responding at the earliest. It has been noticed that a firm won’t have complete knowledge that the CRM has been compromised for some time. That is also one of the reasons that various firms do not have complete monitoring and alert systems to inform administration about any suspicious activity.
Developing policies for data accessing across the companies, and then ensuring implementing a monitoring and alerting systems that boosts those policies can prove helpful for a firm understanding when unauthorized access takes place.
The article is also available at http://www.basearticles.com/Article/25760/Common-mistakes-occurring-in-CRM-security.html
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