Office based CRM tool are considered as a powerful option, but when once moves outside a computer environment the user becomes completely disconnected from the details stored inside the software.
As more sales personnel are spending time in the fields away from the office premises, initiating a casual chat with the potential client do not becomes possible when they are on the move.
With the ever increasing competition, it is essential for the sales team to maintain their form so that more closures take place within a short time span. You require your sales staff to come to meeting with all the necessary details required for making closures. If a CRM is being used in the most correct way, all the interactions that occur with clients should be logged in for in depth details.
Market reports states that in 2012, approximately 13% of all the Internet traffic had executed from the mobile devices, witnessing a jump of nearly 4% just 2 years back. This year, nearly 20% of all the Internet traffic is expected to be executed from the mobile devices.
When the sales team is properly equipped with a mobile CRM, it offers a great deal of flexibility and also commodity for the individual sales rep, apart from being a proven way to strengthen the sales, productivity and revenue levels as well.
Now, let us take a close look at the essential advantages of using a mobile CRM tool
- Enjoying access to important details and information
A mobile CRM offers the sales personnel with immediate access to essential information like account history; products recently bought and updated pricing details. This will prove helpful for the sales personnel plan and also develop a meeting on location, or reminding for a follow up with the potential cusrtomer while on the move.
A mobile CRM, the productivity can be enhanced by maintaining the sales representatives in touch with the potential clients while on the move.
It is believed that mobile CRM are considered as an excellent tool for collecting details at the source. Lowering the count of steps between the original data source (a talk with the customer) and information collection (logging into the CRM) helps cutting the chance of failure in updating CRM.
- Enhancing the sales figures
Research claims that about 65% of the sales personnel who have adopted a mobile CRM have successfully attained their sales quotas as compared to mere 22% of the sales reps from the non-mobile CRM enables firms.
With all the necessary details at their fingertips, sales personnel are not wasting time eyeing for contact details or aiming to recall what has been the past conversation they had with their potential client. This allows the sales personnel to spend more time doing their primary job ie. selling.
- Cutting the sales cycle
One of the possible consequences and the main advantages of mobile CRM implementation is the successful sales cycle shortening. It is believed that closing sales with just few interactions allows a sales rep to spend more time on the prospects or working with the available new opportunities, which eventually enhances the earning potential considerably.
As every business differs in their sales cycle along with unique needs, a mobile CRM can be customized with the aim to provide essential details on the sport like the availability of the inventory, present pricing models along with other details needed by your team.
- Faster pace of production and planning
When the sales personnel are consistently moving on the road and attending varied meetings, a mobile CRM should not be just utilized for maintaining data organized as it also functions as a platform for submitting orders the moment they are agreed to and should not be delayed.
As soon as the order is being placed, it becomes easy to take decision on the final product or service which needs to be delivered within the shortest time possible and helps satisfying the clients.
- Bringing improvement in data insight
Usually, a typical potential client won’t be the one that just provides the name and telephone details of a company. With variety of details being collected by the sales personnel, information overload can be an overwhelming feeling for a sales team and impact their performance. To get the complete value from the data, people should enjoy access to meaningful details that directly applies to their roles in the firm.
The senior managers can view the real time sales reports from the reps that are on the move. They can also set alerts and notifications when a new deal is being closed and also offer valuable coaching to their reps on the field. In place of waiting for the monthly or even the quarterly reports, the managements can enjoy access to all kind of details and review any issues before they crop up.
It is believed that a mobile CRM should not be given optional treatment. Access to CRM on the move is not just considered as a valuable tool for the sales team and also people who are engaged in business development activities.
Moreover, a mobile CRM is beneficial for the client service agents, support teams and also the senior management.
The article is also available at http://www.basearticles.com/Article/30935/Knowing-the-advantages-of-using-mobile-CRM.html
With the ever increasing competition, it is essential for the sales team to maintain their form so that more closures take place within a short time span. You require your sales staff to come to meeting with all the necessary details required for making closures. If a CRM is being used in the most correct way, all the interactions that occur with clients should be logged in for in depth details.
Market reports states that in 2012, approximately 13% of all the Internet traffic had executed from the mobile devices, witnessing a jump of nearly 4% just 2 years back. This year, nearly 20% of all the Internet traffic is expected to be executed from the mobile devices.
When the sales team is properly equipped with a mobile CRM, it offers a great deal of flexibility and also commodity for the individual sales rep, apart from being a proven way to strengthen the sales, productivity and revenue levels as well.
Now, let us take a close look at the essential advantages of using a mobile CRM tool
- Enjoying access to important details and information
A mobile CRM offers the sales personnel with immediate access to essential information like account history; products recently bought and updated pricing details. This will prove helpful for the sales personnel plan and also develop a meeting on location, or reminding for a follow up with the potential cusrtomer while on the move.
A mobile CRM, the productivity can be enhanced by maintaining the sales representatives in touch with the potential clients while on the move.
It is believed that mobile CRM are considered as an excellent tool for collecting details at the source. Lowering the count of steps between the original data source (a talk with the customer) and information collection (logging into the CRM) helps cutting the chance of failure in updating CRM.
- Enhancing the sales figures
Research claims that about 65% of the sales personnel who have adopted a mobile CRM have successfully attained their sales quotas as compared to mere 22% of the sales reps from the non-mobile CRM enables firms.
With all the necessary details at their fingertips, sales personnel are not wasting time eyeing for contact details or aiming to recall what has been the past conversation they had with their potential client. This allows the sales personnel to spend more time doing their primary job ie. selling.
- Cutting the sales cycle
One of the possible consequences and the main advantages of mobile CRM implementation is the successful sales cycle shortening. It is believed that closing sales with just few interactions allows a sales rep to spend more time on the prospects or working with the available new opportunities, which eventually enhances the earning potential considerably.
As every business differs in their sales cycle along with unique needs, a mobile CRM can be customized with the aim to provide essential details on the sport like the availability of the inventory, present pricing models along with other details needed by your team.
- Faster pace of production and planning
When the sales personnel are consistently moving on the road and attending varied meetings, a mobile CRM should not be just utilized for maintaining data organized as it also functions as a platform for submitting orders the moment they are agreed to and should not be delayed.
As soon as the order is being placed, it becomes easy to take decision on the final product or service which needs to be delivered within the shortest time possible and helps satisfying the clients.
- Bringing improvement in data insight
Usually, a typical potential client won’t be the one that just provides the name and telephone details of a company. With variety of details being collected by the sales personnel, information overload can be an overwhelming feeling for a sales team and impact their performance. To get the complete value from the data, people should enjoy access to meaningful details that directly applies to their roles in the firm.
The senior managers can view the real time sales reports from the reps that are on the move. They can also set alerts and notifications when a new deal is being closed and also offer valuable coaching to their reps on the field. In place of waiting for the monthly or even the quarterly reports, the managements can enjoy access to all kind of details and review any issues before they crop up.
It is believed that a mobile CRM should not be given optional treatment. Access to CRM on the move is not just considered as a valuable tool for the sales team and also people who are engaged in business development activities.
Moreover, a mobile CRM is beneficial for the client service agents, support teams and also the senior management.
The article is also available at http://www.basearticles.com/Article/30935/Knowing-the-advantages-of-using-mobile-CRM.html
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