I find it quite surprising when
people complain about lead nurturing but then it is as simple as a dinner
party. Many would feel that comparing a complex process like lead nurturing to a
dinner party is not suitable, but both of them are quite similar in their approach.
One just needs to think carefully
about it and the similarities will come to the forefront. Both of them needs
host (who plays the role of a marketer) for developing and maintaining
relationships with the invited guests (who are the leads) via different mediums
such as talking or conversation, rapport building and trust.
Have
you ever thought about the actual definition of the term ‘Lead nurturing’? In
lay man’s words, it is a process by which the leads are consistently tracked
and then later concerted into sales-qualified leads. It is a popular marketing
term for developing relationships with the prospective clients even if
presently they are not interested to opt for a service or product.
Lead
nurturing is carried out with the intention to enhance the profile of a company
in front of the clients as it is part of the larger marketing process. Does it
sound too complex for you? There are certain
pointers mentioned below which will help understand this critical process in a
better way.
-
Making use
of the best ingredients
The leads look forward or get
excited to see top class web design and superior content quality. Content is
considered as best when it benefits a potential client in some way. These are
the key ingredients of the lead nurturing program.
Authoritative content is becoming
the norm of the day as it shows that you enjoy ample knowledge about a particular
subject and how it may help the potential client. It is believed that the
repetitive blogs does not make much of a difference in the image building
process. It is the sole process that can establish your name in the industry or
market and also establishes you as a trusted name among your peers.
If your older e-books, whitepapers
or blog posts were hit among your clients, you can also send them to your
potential clients to attract their attention. Engaging with the potential
clients at every stage of the purchasing process with the aim to convert them
into customers is a major part of lead nurturing process.
-
Aim to tantalize
the taste buds of your guests
First, you need to understand the
taste of your prospective clients. You can’t successfully nurture a lead with a
social media facts, graphs or figures if the potential client is keen to gather
information from other sources.
Having ample knowledge about your
buyers persona will help ensure that the right sort of information reaches the
suitable lead and increases the chances of cracking a deal. Some time should be
spared for identifying the suitable clients you want to tap.
Moreover, for
the creation of good lead nurturing process, it is essential that a buyer's
cycle is comprehended. One needs to realize its true importance as this is the
basis of any good lead management campaign. It is one of the major reasons why
to develop the content of the lead nurturing campaign in accordance with the buying
cycle of the customers.
-
Overfeeding
is a bad idea
It is not an excellent idea to
consistently feed your clients about sales pitch but it may send out a wrong
signal. Obviously, you don’t want to overfeed your guests. Although, market
experts claim that capturing the prospect data for an email cycle is a great
way to nurture the prospective leads but it is better to opt for some general
marketing tips to create interest among your prospective clients.
Hence, it is a good idea if you
are planning to carry out some email marketing tactics for the lead nurturing
process.
-
Knowing
your guests to help in sales pitch
Asking questions at the end
of blog pots, emails or feedback forms for your potential clients helps in understand
the clients perspective in a better way.
In such a scenario, lead nurturing
assumes significance since about 80% of
the leads do not turn into sales.
-
Never offend your guests
You must stay at your best behavior when dealing with current
or prospective clients. You must treat your current clients with extra caution as
worth of mouth advertisement is a good way to do business.
Many believe
that consistency plays a key role in successful lead nurturing process.
-
A simple ‘thank you’ can work wonders for your business
Clients are like prized possession and they should be
offered special treatment. A good host usually sends a thank you card or a text
for attending the dinner party. Similarly, the present clients should be
thanked for displaying their consistency.
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