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Wednesday, 18 June 2014

What sales CRM can do for mortgage industry?

6/18/2014 11:14:00 am

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It is believed that effective sales CRM and marketing are very essential in the present competitive lending and mortgage marketplace. With the surge in the purchase market, it assumes importance to maintaining name in front of every viable lead. At the same time, it becomes equally essential for building and also maintaining ties with the different other market players such as financial planners, home builders, attorney, realtors, real estate agents, etc.

With the help of a top class mortgage sales CRM solution, one gets hold of a scalable suite of different sales and marketing tools that plays a crucial role in the management of contacts, leads, marketing initiatives/ campaigns. This also lowers the requirement for updating different systems, risky data that often causes compliance concerns and also reduce insignificant steps which focuses on the conversion of leads to loans.
Market pundits are of the opinion that sales CRM solution is effective when it offers the right insight and also control the operations in the firm for ensuring that marketing and sales efforts are working in the right direction.

Moreover, when working in association with leads from different sources, staying organized and also maintaining top form of the sales process play significant roles. A sales CRM solution for the mortgage industry helps in making the most of the present leads, conversion of these leads successfully into loans and also enhancing the overall productivity levels. One of the other top features which are demanded often is the availability of web based solution so that the users are able to access their leads and appointments from anywhere, anytime on devices such as laptop, iPad, smartphones, etc.

Hence, it becomes very importance to choose the right kind of tool which comprises of useful features such as –

Web based mortgage processing - Data is entered on the website and then transferring it into the backoffice systems with the aim to save time and energy.

- Centralized email marketing tool to the mortgage loan officers and also wholesale mortgage account executives.

Automatic forms processing – The tool should be able to process mortgage applications on different bank forms.

- Automated data collection - The system should gather data automatically from different relevant systems across specific regions and delivering to a central reporting database for creating management reports.

- SMS Messenger for two way messaging. 

- Email to SMS – The system should be able to send meeting reminders and SMS alerts as and when required to the clients and prospects.

Scope for customization of features to get through more leads in a faster way, enhance organization and productivity.

With changing times, it becomes essential to accept the change and using it in the best possible way. As more and more industry verticals are opening to the idea and use of this tool to boost their growth prospects, it is essential that an industry like mortgage also readily accepts it to strengthen its productivity levels.
Since mortgage industry is inter dependent on different other sectors such as insurance, real estate, etc it becomes essential that enterprises understands its true potential.

This article is also available at http://www.basearticles.com/Article/1515/What-sales-CRM-can-do-for-mortgage-industry.html

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