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Thursday, 29 May 2014

Significance of lead management in real estate sector

5/29/2014 11:42:00 am

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It is a known fact that the Internet driven market is consistently for the right kind of people, process and also technology for the easy management of sales leads. Since every sales cycle stage is essential and when it is worked upon efficiently, it can create a strong effect on the bottom line. As about 90% of the clients start their house search online, the realty companies should look for alternative ways to increase the efficiency levels of their agents.



The growing challenge is to convince the rising customers who are influenced by the different advertorials released by various real estate companies. With the help of high class technology, realty establishments are facing difficult times to earn their business. With the differing landscape it is essential for the realty firms to make use of the customized workflow automation in four essential spheres of lead management process with the aim to bring changes in the client talks and also raise the sales.

  • Lead Response
It is believed that the speed to a lead is considered as an essential thing for the agents who are replying to the property Internet inquiries. Recently a study was done and it came to fore that the chances of an agent successfully connecting with an online lead are 100 times stronger if the broker is able to respond within five minutes of the lead completing an online form.

Again, speed is a very important factor for the clients along with the offering best quality response. The expectation level of the Internet clients has also reached greater heights with passing of time. It is also essential to know the difference between a standardized email template and auto responder is very important so that you are able to tap the specific requirements.

  • Lead follow up
It has been found that many lead management solutions combine with the speed of the response with a persistent contract plan within a time span of a fortnight. It has been found that most of the agents get in touch with the leads once or twice and are of the opinion that as there is no response, they have no interest.

Persistently contacting helps raise the chance of a lead getting converted into a customer.

  • Lead Nurturing
It has been found through study that the potential home purchasers have spend almost 17 months on Internet looking for a house to buy. Hence, it is very significant to conduct the communication through the Internet plays a crucial role for attaining success of lead management program. A good lead nurturing strategy helps make sure that all the essential points of a system have been designed with the aim to offer support the requirements and goals of the clients. More opportunities for carrying out interactions with clients lead to the rise in the interactions. Internet research proves that higher personalization levels along with intimacy leads to higher level of satisfaction.

  • Lead tracking
Accountability plays a key role in this whole process. A good lead management solution helps the real estate brokers to attain high standard of performance. Defining goals become easy apart from measuring the progress towards attaining them becomes clear.

Hence, it is essential that such a real estate lead management solution is selected that offers customized workflow automation so that it can meet the different needs of varied kind of clients.

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