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Wednesday, 25 June 2014

CRM tool makes it possible to integrate sales & marketing efforts

6/25/2014 10:08:00 am

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In the world of business where competition is growing manifold, every penny and customer makes a huge difference, CRM solution has emerged as the most sought after solution by every business from different industry verticals. It is believed that the concept of ‘quality’ leads only becomes possible with a top class CRM tool/software.

These days, the sales team of a company is considered as the most flexible one and their success consistently depends on their high rated performance. And this becomes all the more essential as they are the one who are bringing leads, managing them and creating new avenues for sales for the firm. But it has been noted, there are many companies where the sales team despite their best efforts are not able to bring sales due to their inability to handle their clients and their demands in an organized manner.

Hence, this is one of the primary reasons why the usage and adaptability among companies across India has grown tremendously in the past few years. Sales team is an essential part of any company as it plays a major role in the conversion of the prospects into customers apart from raising the demand for the integrated sales automation solution. Moreover, this tool is capable enough to create new opportunities for the new business customers, increase sales figure, and enhance the database along with empowering the business.

Many business analysts are of the opinion that selection of such a CRM solution that helps in strengthening the communication with business via a series of sales and marketing strategies by stressing on the different aspects of leads such as managing, measuring and also automating. It also provides the best solutions to the problems by focusing on varied aspects such as business process, getting on board new clients and pushing the brand reputation to new heights. Furthermore, it has been proven beneficial in the generation, management and carrying out follow up of leads to get the desired results out of a business.

Many CRM solutions are designed and developed to generate new prospects and also manage the present business process apart from keeping a close track and managing the complete business life cycle till the conversion of leads. It also offers an organized flow to the sales force, which again helps the sales team with the successful distribution of jobs. This solution has high success rate and therefore, it brings improvement in the efficiency of the sales team/representatives. A CRM tool is able to filter out the unqualified leads, which eventually increases the revenue of any company.

Usually, this solution comprises of varied processes such as lead generation, tracking of leads, capturing of leads, and integration of leads, sales tracking, filtering and distribution of leads to the sales team for converting them into clients.

Only an effective CRM system is able to maintain a complete record of the leads comprising of interaction between the sales team and customers, which again helps in saving time and increases the productivity levels considerably.

The article is also available at http://goarticles.com/article/CRM-Tool-Makes-It-Possible-to-Integrate-Sales-and-Marketing-Efforts/9105727/


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